Privacy Policy

At Promax Engineered Plastics Ltd, we respect and protect your privacy.

Thank you for visiting our website and reviewing this Privacy Policy. This document outlines how we collect, use, and disclose your personal information, including information gathered through our use of third-party analytics and advertising tools. By continuing to use our site, you agree to the terms outlined in this policy.

We may update this Privacy Policy from time to time. Any changes will be published on this page.

 

1. Collection of Personal Information

"Personal information" means information about an identifiable individual.

We may collect personal information from you when you:

Send us an email or message;

Submit an enquiry or quote request through our website;

Place an order or download product materials;

Sign up to receive marketing communications.

We will only request and collect the personal information necessary to deliver our services to you. Your information will never be shared with third parties without your consent unless required by law.

By providing us with your personal information, you consent to us contacting you by email, phone, or post with relevant updates, offers, or product information.

 

2. Automatic Data Collection and Analytics

When you browse our site, we automatically collect certain information, including:

IP address;

Browser type and version;

Operating system;

Device type;

Pages visited, time on site, and navigation behavior;

Referring site (if you clicked through to us from another website or ad).

This information is collected using cookies and similar technologies. It does not identify you personally but helps us improve the performance, content, and user experience of our website.

 

3. Use of Google Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics collects information such as:

Pages visited;

Time spent on pages;

Geographic location (approximate);

Traffic sources (e.g. search engines, ads, referral links).

Google may use the data it collects to contextualise and personalise the ads of its own advertising network. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

 

4. Use of Google Ads and Remarketing

We use Google Ads to advertise our products and services. This includes:

Display advertising;

Search advertising;

Remarketing to users who have previously visited our site.

Google uses cookies to serve ads based on a user’s past visits to our site. These cookies do not personally identify users. You can opt out of Google’s use of cookies for advertising by visiting Google’s Ads Settings.

 

5. Use of Google Tag Manager

We use Google Tag Manager (GTM) to deploy and manage tags (such as analytics and marketing tags) on our site. GTM itself does not collect personal data, but it facilitates the loading of scripts that may do so (e.g., Google Analytics, Clarity, or marketing tags).

 

6. Use of Microsoft Clarity

We use Microsoft Clarity to better understand how users interact with our website through features like:

Heatmaps;

Session replays;

Scroll tracking.

Clarity collects usage data to help us identify usability issues and improve the customer experience. Microsoft may also use anonymised data for benchmarking and product improvement. Learn more at Microsoft Privacy Statement.

 

7. Cookies

Cookies are small files stored on your browser that help websites function and track usage.

We use cookies for:

Essential site functionality;

Analytics and performance measurement;

Personalised advertising and remarketing.

You can manage or disable cookies in your browser settings. However, some features of our site may not function properly if cookies are disabled.

 

8. Your Rights and Contact Information

Under the New Zealand Privacy Act 2020, you have the right to:

Access personal information we hold about you;

Request correction of any inaccuracies;

Withdraw consent to our use of your information at any time.

To exercise these rights or if you have any privacy-related concerns, please contact us:

Promax Engineered Plastics Ltd
�� 389 Waipapa Road, Waipapa 0230, New Zealand
�� 0800 77 66 29
�� admin@promax.co.nz